Salesforce Certification Training

SalesForce Certification Training

SalesForce Certification Training is curated by industry professionals as per the industry requirements and demands. It will help you prepare for the SalesForce Platform Developer Certified Solutions Architect (CSA) - Associate Exam. With OL Tech Edu's instructor-led sessions,is designed to make you an expert in writing business logic and customizing applications programmatically using Apex code and Visualforce UI framework on the Force.com platform. It will help you prepare for Salesforce Dev 450 Certification.

Salesforce's share in the CRM market is expected to increase and reach around 24.6% by the end of 2021.

More than 2,00,000 companies worldwide use Salesforce Platform.

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Course Curriculum

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Salesforce Certification Training: Admin 201 and App Builder.

SELF PACED

OL Tech Edu's Salesforce Certification Training course will help you pass the Salesforce Administrator Exam (ADM 201) and the Salesforce App Builder (DEV 401) Exam. Concepts on Force.com Platform, AppExchange, SFDC Security Model, Service Cloud, Sales Cloud, Lightning App Builder, Salesforce Reports & Dashboard can be mastered in this Salesforce Training course.

  • WEEK 5-6
  • 10 Modules
  • 6 Hours
Salesforce Certification Training: Admin 201 And App Builder
Learning Objectives: Get to know about Cloud computing concepts, SAAS, PAAS, IAAS – Service model, Public, Private, Community and Hybrid Cloud models. You will also get an introduction to SFDC and its architecture. 

Topics:
  • What is Cloud Computing?
  • Service and Deployment Models in the Cloud.
  • Market Situation.
  • Cloud Ownership.
  • Introduction to SF1 and Force.com Platform.
  • Declarative & Programmatic Options in Force.com.
  • Meta-Data Driven Architecture.
  • Multi-Tenant Architecture.
  • Business and IT benefits.
  • Use of SF1.
Learning Objectives: Learn to build a custom app on Force.com platform, different licenses in SFDC.

Topics:
  • Sign-up for a Free Environment / Org.
  • Adding Company Logo.
  • Benefits of System Overview.
  • Salesforce Key Building Blocks.
  • Editions and Different Environments Available.
  • MVC Pattern.
  • Student App.
  • Student App Master Basic Data Model.
  • Student Master and Marks/Grades.
  • Student Master Basic Security Model.
  • Student Master Reports.
  • Student Master Application Scope.
Learning Objectives: This module presents to you the understanding of Standard and Custom Objects, Standard and Custom Fields and Datatypes, various Relationships, Lookup Filters, schema builder and explains the implications of deleting fields. 

Topics:
  • Create Custom Objects.
  • Understand various properties in the Object Definition Section.
  • Customize Standard Objects.
  • Field and Data Types.
  • Custom Field Prosperities.
  • Field Dependencies.
  • Types of Relationship Fields.
  • Search Layouts.
Learning Objectives: Understand Different Levels - Org-level, Object level, Record level, Org-level - Profile and Permission sets Login hours, network level and Object Level - Profile and Permission sets.

Topics:
  • Security Model Mind Map.
  • System Level or Org Level Security.
  • User Administration and Troubleshooting.
  • Permission Sets.
  • Profile and Permissions Sets.
  • Password Policy.
  • IP Address Security.
  • Login Hours.
  • Session Settings.
  • Activations.
  • Page Layout Assignment.
  • Tab Setting.
  • Field Level Security.

Hands-on:
  • Permission Set.
  • Profile.
  • Security.
Learning Objectives: Learn organization wide defaults, Role and Role Hierarchy, Criteria based sharing, Manual Sharing and Apex sharing reasons.

Topics:
  • Security Model Mind Map.
  • Record Level and Object Level.
  • Organization wide Defaults.
  • Organization wide Defaults – Student App.
  • Role and Role Hierarchy.
  • Criteria Based Sharing.
  • Different ways to gain Record Level Access.
  • Public Group.
  • Queue.
  • Public Group Vs Queue.
Learning Objectives: Learn to work on custom and standard objects; Enforcing Data quality, Integrity and Validation rules. 

Topics:
  • Business Logic Mind Map.
  • Different Options to Implement Business Logic.
  • Functions.
  • Formula.
  • Validation Rules.
  • Rollup Summary Fields.
  • Record Types and Page Layouts.
Learning Objectives: This module will help you in learning Capabilities and use cases for the approval process and gives you an introduction to Lightning Process builder. 

Topics:
  • Business Process Automation.
  • Business Requirements – Workflow Rules.
  • Workflow - Actions (Time When Action Takes Place).
  • Workflow – Actions.
  • Workflow – Considerations.
  • Approvals – Introduction.
  • Approvals - How to Create A Process?
  • Approvals - Actions.
  • Approvals - How and What Can Approvers Do?
Learning Objectives: This module will explain the different sales processes in any organization, Sales Productivity Features, Lead management, products and price books, campaign management. 

Topics:
  • Sales Cloud.
  • Sales Process.
  • Sales Productivity Features.
  • Lead Management.
  • Lead Auto Response.
  • Lead Assignment.
  • Web to Lead.
  • Accounts and Contacts Management.
  • Opportunities.
  • Campaign Management.
  • Price Book, Products, Price Book Entries.
Learning Objectives: Learn capabilities of case management, given a scenario, identify how to automate case management. Capabilities of solution management, the basic capabilities of Communities and the capabilities of Sales Force Knowledge. 

Topics:
  • Service Cloud.
  • Case Management.
  • Typical Service and Support Process.
  • Automation - Web2Case and Auto-Response.
  • Automation - Email2Case.
  • Automation - Assignment Rules.
  • Automation - Escalation Rules.
  • Email Templates in Case Management.
  • Channels.
  • Case Resolution – Solutions.
  • Case Resolution Using Knowledge.
  • Communities Basics.
  • Communities Setup and Administration.
  • Communities – Ideas and Answers.

Hands-on:
  • Capture cases from Website and Email.
  • Customize case process, Solutions, Communities and Salesforce Knowledge.
Learning Objectives: This module introduces you to the concept of identifying tools and use cases for managing data. Capabilities and implications of the data validation tools and the different ways to back up data. 

Topics:
  • Data Handling and Processing Overview.
  • Exporting Data and Regular Backup.
  • External ID and Unique Fields.
  • Import.
  • Install Apex Data Loader.
  • Use the Import Wizard and Data Loader and Compare the Features, Update, Upsert operations, Delete and Hard Delete records.
  • Transfer Record Ownership

Hands-on:
  • Data Handling and Processing.
  • Exporting Data and Regular Backup.
  • Install Apex Data Loader.
  • Use the Import Wizard and Data Loader and Compare the Features, Update, Upsert operations, Delete and Hard Delete records.
  • Transfer Record Ownership.
Learning Objectives: Create or customize a report, know the impact of the sharing model on reports, and options available when creating and modifying dashboards. 

Topics:
  • Execute a report with and without Modifications.
  • Create a Tabular Report, Summary and Matrix Report.
  • Report and Security.
  • Report Builder and Standard Reports Available.
  • Add a chart and a few other features like Highlighting.
  • Create a custom report type and store in a folder.
  • User Filters in Reports.
  • Create a Dashboard.
  • Bucket Field.
  • Tabular Report Significance.
  • Summary Report Significance.
  • Matrix Report Significance.
  • Joined Report Significance.
  • Dynamic Dashboard.

Hands-on:
  • Execute a report with and without modifications.
  • Create a tabular report, summary and matrix report.
  • Add a chart and a few other features like highlighting.
  • Create a custom report type and store in a folder.
  • User Filters in reports.
  • Create a Dashboard.
Learning Objectives: Learn about the capabilities of Salesforce1 and Salesforce and the installation and synchronization options of Salesforce for Outlook.

Topics:
  • Customizable Parts of the SF1 App.
  • Security and Customizable Settings.
  • Navigation Menu.
  • Compact Layouts and Mobile Cards.
  • Basic Admin Activities on Salesforce A.
  • Outlook and SF Synch up.

Hands-on:
  • Customizable parts of the SF1 app.
  • Security and Customizable Settings.
  • Navigation Menu.
  • Compact Layouts and Mobile Cards.
  • Basic Admin Activities on Salesforce A.
  • Outlook and SF Synch up.
Learning Objectives: In this module, you should learn use cases for AppExchange applications, and describe the capabilities of Salesforce Content, and activity management. 

Topics:
  • Activity Management - Tasks, Events and Open Activities.
  • Creating, Tracking Tasks and Events.
  • Folders and Document Templates.
  • AppExchange.

Hands-on:
  • Activity Management - Tasks, Events and Open Activities.
  • Creating and Tracking Tasks and Events.
  • Folders and Document Templates.
  • AppExchange.
Learning Objectives: Know about the Global action and publisher layouts and the features of Chatter in this module. 

Topics:
  • Chatter groups, feeds, people.
  • Files, Follow records, people.
  • Groups Topics and Files.
  • Global action types-Create.
  • Log a Call.
  • Custom VF Page.
  • Custom Canvas.
  • Publisher Layout.
  • Global an Object Specific Actions.

Hands-on:
  • Chatter groups, feeds, people.
  • Files, Follow records, people.
  • Groups Topics and Files.
  • Global Action types-Create.
  • Log a Call.
  • Custom VF page.
  • Custom Canvas.
  • Publisher layout.
  • Global an Object Specific actions.
Learning Objectives: Learn about the Salesforce mobile apps. 

Topics:
  • Salesforce1.
  • SalesforceA.
  • Salesforce1 Vs Salesforce A.

Hands-on:
  • Salesforce1.
  • SalesforceA.
Learning Objectives: In this module, you will learn deployment process in Salesforce environment.

Topics:
  • Outbound Change Sets.
  • Inbound Change Sets.
  • Deployment Settings.

Hands-on:
  • Implement Deployment Steps.
Learning Objectives: Get an overview of the application cycle of a Salesforce project. 

Topics:
  • Milestones.
  • Sandboxes.
  • Change Sets.
  • Packages.

Hands-on:
  • Create Change Sets and Packages.
Learning Objectives: In this module, you will get an introduction to Salesforce Lightning. 

Topics:
  • Lightning Components.
  • Lightning Component Capabilities.
  • Lightning Components vs. Visualforce.

Hands-on:
  • Work on Lightning Experience.
Learning Objectives: Learn how to work on buttons and links. 

Topics:
  • Creating Custom Buttons.
  • Creating Custom Links.
  • Creating Records with Actions.
  • Global Action.
  • Object Specific Action.

Hands-on:
  • Create Salesforce Button and Links.
Learning Objectives: In this module, you will get to know about AppExchange. 

Topics:
  • AppExchange Overview.
  • Finding and Selecting an App.
  • Installing an App.
  • Finding a Developer.
  • Finding a Consultant.

Hands-on:
  • Work in AppExhange.

Program Syllabus

Curriculum

You can also view the program syllabus by downloading this program Curriculum.

Curriculum

Projects

What are the system requirements for this SalesForce Developer Certification Training?

Participants are expected to have a PC with minimum 2GB RAM and a latest browser and internet connection. Windows or Mac is recommended Basic Adobe reader and Office tools or Google Docs will be handy.

How will I execute practicals in this SalesForce Developer Training?

For executing the practicals, participants will be enabled to create a life-time free SFDC development environment on the Cloud. There are few simple tools that need to installed for specific topics which comprise around 10% of the total course and will be provided in that module.

Which case studies will be a part of this Salesforce Certification Course?

Upload a file to AWS S3 through a Website -a public facing page where announcements related to different events are displayed -work with Application Load Balancer and Auto-Scaling.

Course Description

About The Course
Why you should take this course?
  • If you have no programming experience but your goal is to become salesforce developer, this course will teach you step by step about every aspect of APEX programming.
  • This course is not a power point presentation, we will learn each and every concept with real-time examples.
  • This is not just a classroom training but it will prepare you to resolve real time challenges at workplace.
  • After taking this course, you will not need any other guidance or any other material to pass your Salesforce Developer Interview because this course has everything to get your next job as Salesforce Developer. So, Hurry Up! Enroll in the course now and I will see you inside the course.
Objectives Of Our Online PySpark Training Course
What are the objectives of our SalesForce Developer Certification Training?
  • Differentiate the building blocks of Salesforce.
  • Understand the Data model.
  • Understand the Security model.
  • Define Business process automation options.
  • Master Sales Cloud and Service Cloud modules.
  • Explain Reports and Dashboard.
  • Describe Salesforce1, SalesforceA, Chatter and Social features.
  • Explain various integration options like SOAP, REST APIs.

Course Certification

OL Tech Edu’s Certificate Holders work at top 500s of companies like

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Features

Explore step by step paths to get started on your journey to Jobs of Today and Tomorrow.

Instructor-led Sessions

30 Hours of Online Live Instructor-Led Classes.
Weekend Class : 10 sessions of 3 hours each.

Real Life Case Studies

Real-life Case Studies

Live project based on any of the selected use cases, involving implementation of the various real life solutions / services.

Assignments

Assignments

Each class will be followed by practical assignments.

24 x 7 Expert Support

24 x 7 Expert Support

We have 24x7 online support team to resolve all your technical queries, through ticket based tracking system, for the lifetime.

Certification

Certification

Towards the end of the course, OL Tech Edu certifies you for the course you had enrolled for based on the project you submit.

Course FAQ's

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