About Us
Energize your career with one of Online Training’s fastest growing companies.
OL TECH EDU is focused on quickly empowering IT professionals and organizations with leveraging Cloud, Big Data & IoT. 6 years of experience in IT Training and Consulting business which allows us to deliver high quality consulting services with best industry practices. Till date we have trained more than thousands of IT professionals and conducted corporate trainings for some of the fortune 500 companies which includes Accenture, Infosys, Fidelity, HCL, Intuit, GE, TCS, HP, SAP, Oracle, Western Union, Philips, Flipkart, L&T and Samsung, just to name a few. We have provided consulting in Cloud, AI/ML, DevOps, Big Data, and IoT to fortune 500 companies and startups alike.
We have presence in Delhi, Noida, Gurugram, USA & UK and we offer on-site and pre-scheduled public batches in different IT centric cities of India and Overseas. %=MNJ.EduMaster.Others.CompanyDetails.COMPANYNAME %> is an AWS Consulting Partner, Microsoft Gold Partner, Google Cloud Partner, Red Hat Certified Training Partner, MongoDB Ready Partner.
Our consulting offerings are on AWS, Azure, Google Cloud, Red Hat, AI/ML, MongoDB, Chef, Docker, Big Data, DevOps, Cloud Computing Security & Analytics, IoT etc.
OL TECH EDU is only hiring those authorized to work in the India and unable to provide visa sponsorship at this time.
Job Details
OL TECH EDU is looking for talented individuals who are interested to be part of "Our" journey to build a best-in-class organization, driving to deliver real results to global businesses, ensuring a level of certainty no other firm can match.
Technical Support Specialist at OL TECH EDU, you will participate in offering trainings for architectural deliverables of custom projects and products of OL TECH EDU. The role includes working closely with content writers, instructional design and graphic design, customers, project/product managers and designers.
Title
Technical Support Specialist
Qualification
Bachelor’s degree in Business, Marketing or a related discipline
Technical/Functional Skills
* Must have experience working in the web hosting industry.
* Intimate knowledge of cPanel, how it works and how to fix errors with it.
* Excellent SSH and command-line skills.
* Ability to interpret email and weblogs.
* Knowledge of DNS.
* Knowledge of Mod_Security, PHP applications, Web Errors, Email Errors, CSF, CloudLinux, etc.
* Driven to be the best and you have examples to prove it.
Roles & Responsibilities
* Solve customers technology issues and communicate with them via a ticketing system (email).
* Install, configure, maintain, and solve errors for content management systems including, WordPress, Drupal, Joomla, etc.
* Review email logs, determine why an error is happening, and solve it.
* Troubleshoot why a website is slow or not loading.
* Handle migrations from external providers to our servers.
* Ensure the migrations are completed successfully with no errors or issues.
* Work with cPanel scripts to tweak settings or fix accounts.
* Provide customers with a “WOW!” experience.
Process
Aptitude tests, Technical tests, Interviews, Medical Health Checkup
Reimbursement
Best in Industry
Location
Remote (Work From Home)
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