ITIL® Service Transition Certification Training

ITIL® Service Transition Certification Training

This qualification provides a complete overview of service transition including all its related activities such as ensuring effective service transition & improving service transition in an organization.

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Course Curriculum

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ITIL® Service Transition Certification Training

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OL Tech Edu's This qualification provides a complete overview of service transition including all its related activities such as ensuring effective service transition & improving service transition in an organization.

  • WEEK 5-6
  • 10 Modules
  • 6 Hours
Complete Overview Of Service Transition

Learning Objectives - In this module, you will focus on introduction of the service transition and its core concepts.

Topics :

  • Purpose & Goal of Service Transition.
  • Scope of Service Transition.
  • Value to Business.
  • Context of Service Transition in Relation to all other Lifecycle Stages.

Learning Objectives - In this module, you will learn about the Hibernate Tools and installing the execution environment of Hibernate. Explore all the configuration options and understand the life cycle of the entities. Also, understanding and building the session factory.

Topics :

  • Hibernate Tools.
  • Hibernate Environment.
  • Persistence Lifecycle.
  • Hibernate Configurations.
  • JPA.
  • Annotations and XML Configurations.
  • Creating and Configuring Hibernate Session Factory.
  • Advance Configurations.

Learning Objectives - In this module, you will learn about the managerial & supervisory aspects of ITIL processes covered in the service transition stage (but excludes day-to-day operation of process which is covered in RCV-capability module. Understanding the Purpose, Scope & Objective of each service transition process and they generate value.

Topics :

  • Managerial & Supervisory aspects of ITIL Processes in the Service Transition Stage.
  • Purpose & Objective of Different Service Transition Process.

Learning Objectives - In this module, you will be introduced to a high level view of the communication and stakeholder management activities. The topics include managing communication, commitment, organizational change and stakeholder change.

Topics :

  • Managing Communication.
  • Commitment & Understanding Changes in terms of Organizational & Stakeholder Aspects.

Learning Objectives - In this module, you will get to understand roles and responsibilities and organizational structure that are appropriate with service transition. Service Transition roles and responsibilities are reviewed along with organizational context of service transition

Topics :

 
  • Roles & Responsibilities and Organizational Structure for Service Transition based on Organizational Context of Service Transition.

Learning Objectives - In this module, you will understand the technology considerations of service transition. The technology role is explored, as well as how it should be “designed in“ and mechanisms for maintaining and maximizing benefits from the technology.

Topics :

  • Technology Considerations of Service Transition.
  • Design & Mechanism for Maximizing Benefit from the Technology.

Learning Objectives - In this module, you will understand the implementation and improvement of service transition in an organization.

Topics

  •   Implementation & Improvement of Service Transition.

Learning Objectives - In this module, you will be able to understand the challenges, critical success factors(CSF) facing transition and how risk mitigation contributes to service transition.

Topics :

  • CSF Facing Transition.
  • Risk Mitigation to Service Transition.

Program Syllabus

Curriculum

You can also view the program syllabus by downloading this program Curriculum.

Curriculum

Course Certification

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Features

Explore step by step paths to get started on your journey to Jobs of Today and Tomorrow.

Instructor-led Sessions

30 Hours of Online Live Instructor-Led Classes.
Weekend Class : 10 sessions of 3 hours each.

Real Life Case Studies

Real-life Case Studies

Live project based on any of the selected use cases, involving implementation of the various real life solutions / services.

Assignments

Assignments

Each class will be followed by practical assignments.

24 x 7 Expert Support

24 x 7 Expert Support

We have 24x7 online support team to resolve all your technical queries, through ticket based tracking system, for the lifetime.

Certification

Certification

Towards the end of the course, OL Tech Edu certifies you for the course you had enrolled for based on the project you submit.

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